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TERMS & CONDITIONS

  • When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form.
     

  • Pets: Allowed by prior arrangement..
     

  • Smoking: We request that you do not smoke in the apartment. This includes vaping.
     

  • Payment: We usually take payment uon your arrival. You can pay by cash, credit/debit card or bank transfer.
     

  • The price includes the following: Electricity, bed linen, towels, tea towels, initial cleaning, hot water and electrical storage central heating.
     

  • Cancellation and Insurance: We strongly recommend that you take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
     

  • Cancellation Policy: Free up to 14 days before check in. If cancelled within 14 days before check in a fee of 30% of the total cost will be charged.
     

  • Non-availability of Accommodation: We would only cancel your booking if the flat were unavailable for reasons beyond our control. We would attempt to find you alternative accommodation. However if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.
     

  • Arrival: The flat will be available to you from 3 pm on the day of arrival, unless otherwise arranged.
     

  • Departure: Please be ready to leave the accommodation by 10am on the day of departure, unless otherwise arranged. Please try to leave the accommodation as clean as possible.
     

  • Damages and Breakages: Please take care with the apartment. You are responsible and liable for any breakages or damages that you cause to the accommodation or its contents. Please report these as soon as they occur. We will not charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you did not report this.
     

  • Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

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